Privacy Policy

Our mission is to provide our customers and patients with accurate up-to-date health information and a wide assortment of high-quality medical grade products along with prompt and friendly customer service. We will protect your privacy. We do not sell, rent or share your personal information with any other party. We want your online shopping experience to be worry-free and secure. We use SSL (Security Locket Layers), which is known as the most advanced ordering security system online. Your personal information, including credit and debit card details, is encrypted by SSL. We have an added layer of security and software which allows us to prevent, detect and manage online transaction fraud.

Customer Support

Please submit any questions that you may have via email. We typically reply within 24 hours. All emails are answered during our regular business hours of Monday through Saturday from 8 a.m. to 5 p.m. (PST). Please submit your email inquiries to If your email inquiry is in regards to a specific order, be sure to include your order confirmation number in your email.

If you prefer the personalized approach and would like to speak with one of our customer care representatives, please call our toll free number at: 1-888-4NATURO. Our Customer Care representatives are available Monday through Saturday from 8 a.m. to 5 p.m. (PST).

Facebook and Twitter
We appreciate when you “like us” or “follow us” on our Facebook and Twitter pages. If you have questions or comments and submit them via Facebook or Twitter, your posting will be public. We will be sure to answer your questions during our normal business hours of operation: Monday through Saturday from 8 a.m. to 5 p.m. (PST).